Blog Writing

I’ve contributed over 100 blog articles to various publications. Writing topics include customer support, software testing, software development, workplace culture, and occasionally travel. #1 Google search ranking article for a client-designated keyword, wrote top performing blog article driving a 320% increase in traffic, helped grow page views from 0 to 50k per month.

Technical Writing

I have experience building product documentation from the ground up and maintain docs throughout the evolution of the product. Implemented in-app contextual help content. Experience with technical topics such as email deliverability, single-sign-on, and front-end development.

Copy Writing

I’ve contributed to a number of other writing projects including website copy, email copy, and video scripts. Wrote email onboarding series resulting in increased engagement. Wrote copy for in-app onboarding flow.