Making things right: examples of customer service recovery

Jake Bartlett 5/6/24 Jake Bartlett 5/6/24

Making things right: examples of customer service recovery

Help Scout, 2024

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Customer service training ideas

Jake Bartlett 5/2/24 Jake Bartlett 5/2/24

Customer service training ideas

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Innovative customer service: the contact center evolution

Jake Bartlett 5/2/24 Jake Bartlett 5/2/24

Innovative customer service: the contact center evolution

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Agent satisfaction score: what is it and how to measure it?

Jake Bartlett 3/22/24 Jake Bartlett 3/22/24

Agent satisfaction score: what is it and how to measure it?

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How to break up with a client professionally

Jake Bartlett 3/22/24 Jake Bartlett 3/22/24

How to break up with a client professionally

An article for PartnerHero that discusses why and how to stop working with certain customers.

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10 Zendesk apps that every support team needs in 2024

Jake Bartlett 3/6/24 Jake Bartlett 3/6/24

10 Zendesk apps that every support team needs in 2024

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