B2B SaaS content writer for customer-obsessed brands
I’m Jake, and I’m a B2B SaaS content writer. I have 13 years of experience working with tech companies large & small.
From the front lines up to managing a team, I’ve experienced what it takes to build an early-stage support team, manage large ARR accounts, navigate an acquisition with a multi-billion dollar company, and hire a team of enterprise customer success managers.
I started freelance writing as a side gig in 2009 for an entertainment company now owned by Live Nation. Today, I focus on writing B2B content for customer-centric SaaS companies.
I’ve been lucky to work with some awesome companies.
