“Jake was our first remote-working freelancer at TestLodge, and after several years as a contributor, he is still making a significant impact through his writing skills and technological expertise. He is a highly motivated self-starter with spot-on communication. He takes feedback well and delivers on deadlines. Jake is reliable, honest, and passionate about the work he does.”

“Jake takes initiative, has great ideas, is up-to-date on the latest technologies and trends. What I love the most is that he really cares about the customer, from their experience with the products to their experience with the company.”

“Jake constantly looks for ways to improve the overall customer experience and I’d love to work with him again in the future!”

“Jake was instrumental in defining the standards around the customer experience and developing the processes around how our support team operated. I would work with Jake again in a heartbeat.”