Should you share your product roadmap publicly?

[Podcast] Customer Experience Leaders Chat: The Importance of Release Readiness

How to create a culture of customer advocacy

How to ask for a customer referall

Success Coaching Panel: Helping the product team understand customer needs

I was invited to speak on a panel about bridging the gap between customer support teams and product teams.

Interview with Remote Habits

I transitioned to working remotely full time 4 months ago. I’ve worked with freelance clients remotely for many years, but transitioning to full time remote has been a big change. I recently chatted with Remote Habits about how I prepared this change and what I’ve done to make remote work, well, work.

Read the article on Remote Habits here.